FAQ

How do I know what size hat my kiddo wears? 
For the most accurate fit, measure their head one-half inch above their eyebrows and just above the ears. Once you get their measurement, refer to our size chart - heads up, it’s in inches. If they seem to be in between sizes, go up a size.

I can’t wait! How long does shipping take?
Hats are ready to ship! They should be expected within 3-5 business days after they’ve been picked up and shipped by USPS!

Oops! I just realized I sent my hat to the wrong address at checkout. Now what?
MadStorm Hat Co. is not responsible for packages delivered to an incorrect address that was provided during checkout. You can always reach out to us to see if the order has been shipped. If so, reshipment on packages returned due to an incorrect address will reship at your cost.

Do you guys accept returns?
All sales are final, but we will accept returns if the incorrect item was shipped to you.

My son dropped his hat in dirt, how can I clean it? 
Mix some warm water and mild soap together. Take a soft toothbrush and scrub away. Let the hat air dry.

What if I have more questions?
E-mail madstormhatco@gmail.com and ask away!